Delivery Policy
Delivery Policy
How we handle delivery coverage, timelines, and responsibilities to keep orders moving smoothly across the UAE.
Delivery Coverage
NHU delivers throughout the UAE. Complimentary shipping applies to qualifying orders above 100 AED.
Order Processing
Orders are prepared following payment confirmation. Processing duration depends on item availability and order volume.
Estimated Delivery
Delivery timelines vary by location. While most orders arrive within a few business days, delivery times are not guaranteed.
Customer Responsibility
Accurate address and contact details must be provided to avoid delays or re-delivery charges.
Receiving Orders
Customers should inspect packages immediately upon delivery and notify NHU of any issues.
Missed Deliveries
Failed delivery attempts due to unavailability may require rescheduling and additional charges.
Order Adjustments
Changes or cancellations must be requested before dispatch.
Policy Modifications
Delivery terms may be updated without prior notice and will apply to future orders.